PayPal have recently made changes to their cancellation policy and will no longer return transaction fees for refunds. The transaction fee is ¥40 + 2.9% of the sale amount and this will be deducted from any refunds. For example, a sale of ¥13,000 will incur a ¥547 transaction fee. If a refund is requested, then ¥12,453 will be returned. This is an unfortunate change made by PayPal which we have updated our cancellation policy to adapt. Thank you for your understanding.

Due to corona virus, flights from Japan to the USA have been restricted. JP Post services including EMS will not be available until flights resume which means we cannot fulfill orders to the US. We apologise for any inconvenience and this is temporary until further notice.

Due to corona virus, flights from Japan to Australia have been stopped. JP Post services including EMS will not be available until flights resume which means we cannot fulfill orders to Australia. We apologise for any inconvenience and this is temporary until further notice.

Due to the corona virus and reduced commercial flights from Japan to China, we will not be able to ship orders to China. This does not include Hong Kong and Macau which are not affected. We apologise for any inconvenience and this is temporary until further notice.

From January 10, 2020 we will only process PayPal orders which come from accounts with a verified shipping address. This is ensure that PayPal protection is provided against the transaction to protect both seller and buyer. Thank you for your understanding.