The popular FANCL Facial Washing Powder is being renewed for 2016. Previously, the product came in Type I and II versions for different skin types. Following the trend that we have seen in other FANCL products, it will be reformulated into a single version suitable for all skin types. Available soon so please check back again in the coming days…
“SUQQU born to enhance the natural journey of a woman’s complexion”
The name SUQQU was derived from the Japanese word sukku-to meaning “posture with attitude”. Combining science with a traditional holistic Japanese approach, SUQQU’s brand belief is to enhance the skin’s natural beauty with their pioneering skincare products. The brand is from the same company that produces RMK. See the range here.
We will be having a short holiday from July 23rd to July 27th. We will still be accepting orders during this period but there will be no shipments out until we return. We are still on email though, so you can continue to contact us anytime through the contact us page or if it regarding an existing order, at firstname.lastname@example.org.
1. Can I cancel my order ? You can cancel your order anytime before it is shipped to receive a refund. PayPal and Alipay charge a fee for refunds and we will deduct these from your reimbursement. PayPal charge ¥40 and for Alipay it is 3% of the transaction value.
2. Will I receive a full refund ? PayPal and Alipay charge a fee for refunds and we will deduct these from your reimbursement. PayPal charge ¥40 and for Alipay it is 3% of the transaction value. In addition, if your order was shipped out for free ( as it was eligible for free shipping), the shipping cost will also be deducted from the refund.
3. What if my parcel is returned to you because it was undeliverable ? If your package is returned to us as it could not be delivered to you and you would like it resent, you will need to pay the reshipping fee (regardless if the order was eligible for free shipping).