Once payment has been received, items are normally dispatched within 2 – 4 business days (up to 7 business days for brush items) of placing your order. EMS and DHL Express deliver within 6 business days to most major destinations around the world. For other remote areas, it is usually within 7 – 10 business days. Japan Post Economy Airmail deliver within 8 – 12 business days to most major destinations around the world. If you are not seeing any progress in the tracker, please let us know so we can follow up.