Yes. Although extremely rare, mail does sometimes get lost. If your order was shipped by a Registered method and does not arrive within the estimated delivery time frames, please contact us immediately with the details. We will request a formal trace with the appropriate courier and once we receive an official confirmation of non-delivery, you will be refunded in full.
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If you are not completely satisfied with your purchase, return your items in the original condition they were received for a money back refund. |
